Shipping

SHIPPING PROCESS

  • Correctly submitted orders will usually be processed within 1-2 business days of purchase (Monday to Friday, excluding holidays).*
  • Orders placed on lebent.com will be shipped from Los Angeles, CA, USA.
  • Standard shipping generally takes 3-6 days and 7-14 days for locations outside the USA.* If you require a faster service, drop our customer service team a message via the contact form or chat and they can assist.
  • We pack every order with care and do our best to secure your order in a biodegradable bag or recyclable carton so it arrives to you safely with the lowest environmental impact possible. However, once your order has dispatched from our facility and is in the hands of the courier or postal service, we cannot accept responsibility for shipping delays, damaged, lost, or stolen items.

OPTIONS & COST

  • USA Mainland Shipping
    • FREE SHIPPING on orders over $79
    • $9 FLAT RATE SHIPPING on orders under $79
  • I'm in AK or HI:
    • Shipping to AK or HI: $6 (for orders over $79)
    • Shipping to AK or HI: $13 (for orders under $79)
  • I'm international:
    • Shipping outside USA: $25*
    • *Taxes and duties are payable by the customer on any international shipments.
  • I'm international and don't want to pay international shipping*. Shop local:
    • For international orders to Australia or NZ visit lebent.com.au
    • For international orders to Canada, visit lebent.ca
  • *Shipping rates applicable for each region will be displayed on each local website, taxes and duties may be applicable

GETTING IT RIGHT

  • Address confirmation is given on the review & buy page in the checkout section of the site. If an incorrect address is not noticed until after your order is finalised, please contact us immediately to update correct details. We will do our best to ensure this is correct on the order.
  • If you wish to make changes to your order once it has been paid, please contact us ASAP and we will attempt to make the change. Once your order has been dispatched and is on its way to you, we will not be able to assist with any changes to the order. Please note that any changes made to orders may delay the dispatch time and ultimately slow the order arriving to you.
  • Multiple discounts or discount codes cannot be applied to an already discounted sales item or "bundled" product package.
  • If any updates are required, please contact us through the Contact Page or Chat in the bottom left corner of your screen.

Sincerely,
Le Team