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Online order returns
Le Bent is committed to your satisfaction. You can return any Le Bent product that you are unhappy with for any reason as long as it is in as new condition (unwashed, unworn and in the original packaging) within 30 days of the shipping date. We will happily exchange or refund*.
To return a product, email us with the details of your return. A return authorization (r/a) number will be issued. Place the r/a number on the outside of the package you return to us.
We recommend sending returns via registered post as we do not accept responsibility for lost items.
* Refunds not applicable on sale items. Faulty goods will be dealt with as per Le Bent’s warranty.
A few notes ...
- Exchanges may be made for an alternate size/colour of same style or an item for the same value, subject to item availability. If the item is no longer produced or in stock we will replace your item with a comparable item based on style and price or refund the original purchase.
- For warranty returns, we will send the replacement to the address provided by you and we will pay for the return shipping.
- Refunds will be issued according to the original form of payment.
- We reserve the right to limit returns and cannot accept cash on delivery.
- Please allow up to 10 business days for your return to be processed and a refund or exchange given.